Shipping policy
Shipping and Delivery
Nourishveda shall handle the logistics and endeavour to ensure safe and timely delivery of your products. At the time of placing your order, depending on your place of residence, an estimated delivery timeline (typically 3–10 business days) will be shared along with the consignment number for tracking the status of your order.
Please note that all delivery timelines are indicative in nature and not guaranteed. While Nourishveda will make its best efforts to ensure timely delivery, delays may occur due to external factors including but not limited to high demand, logistical constraints, courier partner delays, or other unforeseen circumstances.
In exceptional circumstances, delivery timelines may extend beyond the usual estimated period.In case you received the wrong item
Drop us an email at team.nourishveda@gmail.com within 5 days of receiving the products/the date of delivery. Our Customer delight team will resolve it at the earliest.
In case you received a damaged item
Drop us an email with your order ID and a picture of the damaged product at team.nourishveda@gmail.com within 5 days of the date of delivery. Our customer delight team will get in touch with you to resolve it at the earliest.
In case you have concerns related to the product
Drop us an email at team.nourishveda@gmail.com. Our customer delight team will try and resolve it within 24 hours.
In case your order is marked delivered but not received by you
Drop us an email at team.nourishveda@gmail.com within 3 days (72 hours) of receiving the order/ the date of delivery. Our Customer delight team will resolve it at the earliest.